We have contacted Intel's support and provided detailed information about the issue, but have not heard back from them yet. We do not have a complete list of affected systems and driver versions, but we believe it is related to Intel HD 5XX series graphics drivers. Please note that only certain systems with certain divers are affected by this issue. We are investigating all possible workarounds, but at the moment it looks like there won't be an easy fix for this issue.
In our case it prevents us from saving and loading the game. It prevents games from writing or deleting files and folders inside the game's installation directory. The igf圎M.exe process permanently holds handles to all folders inside Steam's game library folder. We were able to reproduce the issue on one of our machines and have tracked the problem down to the igf圎M.exe process, which is part of Intel's graphics driver suite. We have noticed reports from various players stating that their games failed to save or load because of an issue with file system privileges. and let Steam guide you through the process. In the Steam menu navigate to Check for Video Driver Updates. If you use Steam, Steam can also help you search for the latest drivers. Here are the links to various graphics card drivers by manufacturer: Nvidia GeForce, and Intel HD Graphics. Usually updating your graphics card drivers or creating a profile for Subnautica in your graphics driver's control center helps. Sometimes Unit圓D fails to select your best graphics card if you have more than one. You can download this driver here: Driver & Release Notes [(scroll down the linked page for your Windows version).Īpart from the above, generally please make sure your video card drivers are up to date.
AMD have now fixed this issue in Radeon Adrenalin 2019 Edition. There was known issue with some older AMD Radeon Drivers which prevented Subnautica from launching.
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